Our Staff and Volunteers are NOT authorized to provide appraisals, values or authenticate timepieces.
If you have value-related questions on watches or clocks, you should contact a local appraiser; check your local yellow pages or the NAWCC Business Directory.
There is a $20.00 charge for all quick reference -- 5 min. or less questions. Services requiring longer than 5 minutes will be charged the full $65.00
Instead of paying the Non-Member Reference Fee you may prefer to sign up for membership in the NAWCC, especially if you are generally interested in clocks and/or watches, or feel you may want to use our services again.
Members of NAWCC receive free reference help.
For QUICK and FREE answers to your clock and watch questions you may prefer to post your question at the NAWCC Message Board, populated by numerous experts on most aspects of horology. There also is an “Archive” where you can browse through previously raised issues.
To the extent practical, the Staff and Volunteers at the Library and Research Center at the National Watch and Clock Museum will also handle Reference Requests from individuals interested to find out more about the history, origin, and technology of a specific watch or clock. Such requests can ONLY BE HANDLED BY MAIL or by visiting our campus in Columbia, PA. Please do NOT telephone or email.
Non-member requests for reference services must be mailed to:
The Library and Research Center
National Watch and Clock Museum
514 Poplar Street
Columbia PA 17512 USA
Include:
1. Your Name, address and phone number
2. A statement of your Question
3. Clear photographs of watch or clock, its case, its dial, its movement, and any trademarks, numbers, or words that appear on any of the above mentioned parts. It is difficult to provide good information if we do not see pictures of what you have!.
4. Any Information you have about the timekeeper (incl. when, where, from whom, and how you got it), its dimensions (size), and any other information you may feel is relevant. If the photos do not show numbers or trademarks clearly, please restate them in writing.
5. A check for $60.00 U.S. funds (payable to NAWCC Museum Inc.). The Check will be returned to you if we can not provide an answer for you.
Responses may take several weeks depending upon the volume of requests received by the reference department.
If you would like to do the research yourself, you are welcome to visit our facilities in Columbia, PA, and use our extensive Library and Documentation under the expert guidance of our staff.